Shipping policy
Shipping Policy
Last Updated: June 2026
Thank you for choosing Silky Brush.
We are proud to offer FREE WORLDWIDE SHIPPING on all orders.
Shipping Coverage
We currently ship to customers worldwide.
No minimum purchase is required to qualify for free shipping.
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation.
Processing times may be extended during holidays, promotional events, or periods of unusually high demand.
Delivery Time
Estimated delivery time for most orders:
7–10 Business Days
Delivery estimates are based on normal shipping conditions and may vary depending on destination and carrier performance.
International Shipping
International orders may be subject to customs inspections, import taxes, duties, or fees imposed by local authorities.
Customers are responsible for any applicable customs charges unless otherwise required by law.
Tracking Information
When available, tracking information will be provided after shipment.
Customers may use the tracking information to monitor delivery progress.
Delays
Shipping delays may occasionally occur due to:
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Customs processing
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Severe weather
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Transportation disruptions
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Public holidays
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Carrier-related issues
We appreciate your patience and understanding.
Lost Packages
If you believe your package has been lost during transit, please contact us and we will assist in investigating the issue with the shipping carrier.
Contact Information
Silky Brush
PO Box 611
Armstrong, BC V0E 1B0
Canada
Email: support@silkybrush.website
Phone: (250) 870-6267
Website: https://silkybrush.website